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Port Stephens BusinessTorque
I am fortunate to be spending quite a bit of time during the next few months working with businesses in the Port Stephens Council area. (See Business Torque attachment). My aim is to bring a fresh pair...
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Christmas Pledge
Feel welcome to leave your details here so that we can get back to you with your individual Christmas Pledge chalkboard. There is no charge for your chalkboard and they will be completed within 2 days...
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Hooray! for our Tradies
Quickly fading are the days when a father handed down his trusted hand tools so the family plumbing business could carry on for another generation. This trend is affecting all of our lives in ways we...
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It’s not just about discounts…
To gain customer loyalty and have customers want to do business with us, small business owners must give customers something in return—a unique experience. It’s difficult for small businesses to...
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10 Reasons Independent Retailers Are Their Own Worst Enemies
One of my overseas mates, Bob Phibbs, recently wrote this article. I’ve Australianised some bits of it but basically this is it: They hire the exact same person as themselves. This works if all you...
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Why I buy local
I recently asked our fans why they shop local. Here are their top eight responses: I like to support my local community. I want my community to thrive rather than die. It’s the local Independents...
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Eat Local – Buy local, eat in-season
Five Reasons to Buy In Season You eliminate the environmental damage caused by shipping food thousands of kilometres; Your food $ goes to the farmer; You will be able to enjoy the health benefits of...
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Retail Leakage
Have you ever considered the impact of retail leakage on your local community? Retail leakage means that residents are spending more for products than local businesses capture. Retail sales leakage...
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What Independents Can Learn from Starbucks
I wish more ‘local’ cafes would ‘get this’… Starbucks is famous for selling what they termed the “third place”. There are 3 places, home, work and then a third that provides some social...
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I’m an Independent Shopper
I wonder how many of you are like me? I tend to spend ‘independent’ rather than local. Why? Because I spend a large amount of time away from home. Since the beginning of January I’ve been spending...
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